Responsibilities

- Responsible for timely renewals in an assigned territory including:

- Create Quotes and Proposals, including responding to RFPs

- Identify Upsell and Cross-sells and transfer leads to account mining team for top-tier opportunities.

- Collaborate with Client Success Managers, Regional Sales Managers, Account Executives, and - Partners as needed throughout the renewal process.

- Inform customers on contractual implications and ensure customer awareness and understanding of Interview Mocha's portfolio of capabilities.

- Manage exceptions for customers with issues that may delay or inhibit renewals.

- Work with various departments across the organization to advocate for the customer and work together to resolve any issues.

- Manage a pipeline through your prospects commitments

- Accurately forecast monthly quarterly, and annual opportunities in territory via HubSpot and other systems, as required

- Work closely with the Sales head for all planning, budgeting, and forecasting activities.

- Effectively communicate company messages, value propositions, etc. verbally and in writing

- Uncover accounts which may be at risk and develop plans to mitigate and bring them to closure

Qualifications

- 2+ years- experience with product sales and/or renewing contracts

- Graduate with computer background

- Experience in negotiating contracts/pricing with a successful record of closing sales deals

- Effective at organization and prioritization

- Organizational and follow up skills, problem solving and analytical skills

- Strong customer service focus, written and verbal communication skills, and attention to detail and accuracy.

- Ability to take initiative, work flexibly, and adhere to priorities with minimal direct supervision.

- Prior experience of HubSpot CRM and Ticketing tools will be an added advantage

- 2+ years- experience with product sales and/or renewing contracts

- Graduate with computer backgroud

- Experience in negotiating contracts/pricing with a successful record of closing sales deals

- Effective at organization and prioritization

- Organizational and follow up skills, problem solving and analytical skills

- Strong customer service focus, written and verbal communication skills, and attention to detail and accuracy.

- Ability to take initiative, work flexibly, and adhere to priorities with minimal direct supervision.

- Prior experience of HubSpot CRM and Ticketing tools will be an added advantage

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