Assistant Manager at IMImobile
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IMImobile - Executive - Business Development - B2B Sales (3-8 yrs)
Job Description:
The key responsibility would be to research and contact prospective clients, qualify leads and arrange suitable appointments for field sales team.Contact data will come from our in the house customer relationship management system, supplemented by external lists, but the candidate will also be expected to source his/her own leads. The candidate will also research prospective companies to obtain contact details and relevant business related information.
Key tasks:
- Qualify sales leads in line with target customer segment
- Generate and book appointments for sales team members in respective geographies
- Establish new relationships by researching, adding and developing new clients
- Maintain existing client relationships, in particular, those which are not actively visited by field sales personnel
- Collate information on prospective clients, even where an appointment is not obtained
- Actively manage the client database to ensure information is accurate and kept up to date for direct mailing activities. Identify past prospects due for follow up calls
- Log all calls and monitor success rates
- Produce regular reports on activity levels
- Follow-up specific marketing campaigns
- Work with field sales to support them in achieving sales objectives
- Present IMImobile in an accurate and positive manner on the phone
Send out company information to potential accounts when necessary
No. of years- experience & Field of experience:
1-3 years of experience in telesales or telemarketing in a B2B space. During the past experience, the candidate should have :
- Demonstrated success in telesales, telemarketing or tele-research roles including setting appointments for field sales colleagues
- Experienced in calling director level in enterprise-class organizations
- Effective in exposing prospects key business drivers and matching these to company capabilities
- Have sufficient analytical experience to complete research that identifies relevant information on prospective customers
- Commercially minded with experience of working to achieve targets
- Experience of working with contact databases (CRM systems, e.g. Microsoft Dynamics)
Essential Qualifications :
- Intelligent and quick-witted, able to rapidly assimilate new products and services
- Fluent in English
- Excellent verbal and written communication skills along with excellent active listening skills
- Professional phone manner with a consultative approach and tone of voice
- Highly organized and self-motivated with the ability to prioritize tasks
- Confident in overcoming rejection and setting challenging goals on a daily basis
- Must be able to work accurately, under pressure, to meet strict deadlines
- Interpersonal skills to work with staff across the whole company
- Highly proficient with the Microsoft Office Suite
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