Imedfurns - Telesales Role (0-3 yrs)
Roles and Responsibilities :
- To call existing and potential customers to persuade them to purchase company products and services.
- Accurately recording details of customers purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads for the outside sales team to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
- Handling outbound & inbound calls & Whats App enquiries for generating leads.
- Maintaining good contact & relationship with Dealer & Other Customers for better business.
- Ask questions to understand customer requirements and close sales.
