Recruitment Team at Confidential
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iimjobs.com - Assistant Manager - Customer Success (2-5 yrs)
Work Mode : Hybrid - 3 Days Work from Office & 2 days Work from home
Location : Rohini,Delhi
Max salary to be offered : 6.5 LPA
Experience : 2-5 Years
iimjobs.com is an exclusive job board for mid to senior management jobs in India. Now reaching over 20,00,000 job seekers and featuring some of the best jobs in Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and Operations; iimjobs.com is the largest niche job board catering exclusively to the premium segment of market.
- We promise to offer lot of challenges, exposure and an exciting work atmosphere.
- A customer success manager's work will involve a mix of management, sales and analytics in the normal course of a day's work. You will work collaboratively with the Operations team, Tech team, Marketing team and not to mention Sales team.
Customer Success at iimjobs.com :
- Develop a relationship with the customers which is greater than a transactional association
- Onboarding and execution of Client
- Establish Customer Success Practices
- Assisting in Technical and Product Management
- Ability to handle multiple clients at a time. He/She should have multitasking skills and should be able to deal with bottom to top hierarchy of Client.
Who we're looking for :
- At least 2 + years relevant work experience in a customer-facing role (customer success or account management).
- Previous experience collaborating with different internal functions within a fast-growing SaaS company
- Strong analytical skills to derive data driven insights for better decision making
- Outstanding teamwork, organizational and interpersonal skills, with tremendous attention to detail
- Candidates who can join immediately will be given a preference
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
