HR Manager at iGlobe Solutions
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iGlobe Solutions - Executive - Telesales (1-4 yrs)
- Manage large amounts of outbound calls in a timely manner
- Follow communication - scripts- when handling different topics
- Identify customers- needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Meet personal/team qualitative and quantitative targets
- Should have Excellent Communication Skills and Convincing Power
- Should be able to work with a Team
- Customer Focus, Data Entry Skills, Closing Skills, Telephone Skills etc
- Follow-up with clients
- Deal Closure
- Customer Service
- Tele calling on the data provided by company
- Good telephone etiquettes
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