Job Description :

Key Result Areas/Accountabilities :

- Monitor & drive acquisition of Prepaid Customers to achieve business targets

- Monitor TSMs & TSEs through sales programs to achieve gross VLR targets ( Gross & Net adds), Quality of Acquisition (VLR %) and increasing CMS

- Increase Revenue Market Share (RMS) by implementing revenue enhancement activities by the team

- Monitor TSMs & TSEs through sales programs leading to Revenue Market Share increase through high Recharge vouchers and B & C class outlets expansion

Monitor Distribution Management to ensure high brand visibility & product availability to build & meet customer demand

- Monitor growth and expansion of Alternate channels, Transacting and Activation outlets ( as per CSS-Sales norms) to increase product availability in the territory assigned

- Ensure that the sales team is adequately servicing the outlets, merchandising and providing other marketing inputs required for driving acquisitions and revenue

Review Channel Engagement & Channel Management to ensure high productivity levels - Monitor, review channel appointment norms & guidelines and make recommendations to VH/SH for appointment of new channel partners, including distributors.

- Monitor and review manpower productivity and usage of FOS, promoters, to drive acquisitions and revenue across all outlets

- Monitor and improve engagement of channel partners by partnering and resolving their queries pertaining to claims stocks, settlements, finance, profitability etc.

Ensure compliance with Policies & Processes with reference to sales function and engagement & training of team members to keep them up to date with plans & process improvements

- Provide and recommendtraining to TSM/TSE/FOS for better productivity and team engagement

- Recommend stakeholders (Distributors/Retailers/) on control measures to channel related business indices

- Monitor quality and statutory CAF compliances and other documentation procedures and processes to ensure quality and 100% statutory CAF compliance Ensuring the availability validated daily/weekly/monthly reports to RO and ZO stakeholders to track productivity

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