HR - Manager at IDBI Capital & Market Securities
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IDBI Capital - Executive - Customer Care (1-2 yrs)
Candidate's profile :
- Attend to customer calls professionally& to provide information about products and services
- Listen and respond to customers' needs and concerns
- Keep records of customer interactions and recording details of inquiries, complaints and feedbacks
- Follow up to ensure that appropriate actions were taken on customer requests.
Skills and Traits :
- Excellent oral communication skills.
- Self-motivated & Drive to achieve.
- Ability to listen and should possess problem solving skills.
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