HR Manager at iCert Global Learning Pvt Ltd
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iCert Global - Manager - Inside Sales (0-3 yrs)
Inside Sales Manager
- No Field Work; No Cold Calling
- Sells products by establishing contact and developing relationships with prospects; recommending solutions
- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
- Prepares reports by collecting, analyzing, and summarizing information
- Maintains quality service by establishing and enforcing organization standards
- Contributes to team effort by accomplishing related results as needed
- Business to business (B2B) sales
- Business to customer or consumer (B2C) sales
- listening to customer requirements and presenting appropriately to make a sale
- Maintaining and developing relationships with existing customers in person and via telephone calls and emails
- Responding to incoming email and phone enquiries
- Negotiating the terms of an agreement and closing sales
- Gathering market and customer information
- Negotiating on price, costs, delivery and specifications with buyers and managers
- Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer
- Reviewing your own sales performance, aiming to meet or exceed targets
- Making accurate, rapid cost calculations and providing customers with quotations
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