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Yogita Mishra
Recruitment Specialist at ICA Pidilite
Recruitment Specialist at ICA Pidilite
Views:34 Applications:18 Rec. Actions:Recruiter Actions:11
ICA Pidilite - Key Account Executive (2-10 yrs)
- We are having an opening for Key Account Executive for Kochi/Cochin.
About the company :
Company name : ICA Pidilite
Designation : Key Account Executive
Location : Kochi/Cochin
Website : https://www.icapidilite.com/
Job Description
OEM/FM/TKC Management :
- To provide services to existing clients on regular basis.
- Advise and Promote appropriate Products and Solutions.
- Identification of addressable potential clients
- To provide resolution for complaints.
- Coordination between client and distributor.
- Create awareness and penetration of new launched products.
- To regularly monitor sales figures and product mix of the customers with respect to allotted territory.
- To provide regular feedback about product demand, market trend, competition, product quality issues.
- To be responsible for complete sales cycle starting from punching the order to payment collection and including claims management.
Business Development :
- Regular follow up with existing customers Paint booth team & Purchase team at OEMs factory.
- Build relations within industry to generate new leads.
- Conducting regular training sessions for customers with the help of training team.
Provide demonstration and sampling of products
Sales Performance :
- Responsible for achievement of sales targets for the assigned accounts.
- Ensure timely billing to customer/dispatches and collections.
- To update daily activity to the Reporting Manager as per assigned formats.
Solution To Customer Query :
- To ensure that all customer complaints are handled on priority and feedback related to same is provided to customer and company.
- Provide proper solutions to the customer with the help of technical team and ensure customer satisfaction.
- Escalate new and unique issues to relevant people in the organization for knowledge and resolution.
- Remain self-updated on product knowledge enabling appropriate solutions to customer queries.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
