Position Title: Tele caller and tele sales Consultant

Company Summary:

IBO is a leading provider of end-to-end IT infrastructure implementation and development, intelligent system integration, proactive maintenance, and training company. We specialize in delivering innovative solutions to meet the evolving needs of our clients. Our aim is to accelerate our client's Business Transformation Journey by providing relevant and legitimate solutions tailored to customer specific requirements.

Job Summary:

We are currently seeking for a highly motivated and dedicated Tele Caller and Tele Sales Consultant to join our team. As a Tele Caller and Tele Sales Consultant, you will play a key role in attracting and engaging with our potential clients through telephone calls, promoting our services, and closing sales. This position requires excellent communication skills, a persuasive manner, and the ability to build relationship with customers.

Responsibilities:

- Make outbound calls to potential customers and introduce our services and solutions.

- Identify customer needs and offer suitable solutions.

- Maintain a high level of product knowledge and stay updated on industry trends.

- Close sales and achieve monthly targets.

- Follow up with customers and provide exceptional customer service by effectively handling customer concerns and inquiries, ensuring quick responses and delivering quality service.

- Collaborate with the sales team to develop strategies and achieve overall sales objectives

- Build and maintain strong relationships with existing and potential customers

- Achieve individual and team sales targets

- Keep accurate and up to date records of customer interactions and sales activity.

Requirements:

- Proven Experience: minimum of 2 years of experience in tele sales or telemarketing roles with any degree, freshers can also apply.

- Qualification: Master/Bachelors in relevant fields

- Strong sales skills with a track record of meeting or exceeding sales targets.

- Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and persuasively.

- Ability to build and maintain relationships with clients, establishing trust.

- Strong persuasion and negotiation abilities.

- Knowledge and understanding of IT trading.

- Ability to work independently and as part of a team.

- Proficiency in using customer relationship management (CRM) software.

- Ability to commute/relocate before starting work (Required)

- Language proficiency in English and Malayalam

BENEFITS

- Industry best salary

- Incentives and allowance

- Comprehensive training and ongoing support.

- Opportunities for career advancement within a growing company.

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