HXKart - Executive - Customer Service (1-3 yrs)
- Starting out of a college dorm room in 2016, today, HyperXchange (HX) is India's fastest-growing brand for refurbished electronics. Incubated by IIM-Calcutta and Microsoft, HX has gone on to win a slew of awards and recognition globally, including top-10 startup at Collision New Orleans 2018 and Retail Startup of the Year 2020 by the Retailers Association of India (RAI). Co-founders Dipanjan was TiE's Emerging Entrepreneur 2020, and Satanik was on Forbes' 30 under 30 Class of 2021.
- HX counts top industry executives and thought leaders like CP Gurnani - CEO of Tech Mahindra, Debu Mukherjee - CMO of UB Group, and Mukesh Soni - co-head of ARCION (Apollo) as its investors and board members. HX operates out of its offices in India, UK, and the US.
About the internship :
Selected intern's day-to-day responsibilities include :
1. Handling customer inquiries and responding online as well as on the phone for chat and voice support
2. Working on an appropriate and timely response to customers
3. Engaging in on-video and on-call support for prospective as well as existing customers regarding product details or warranty
4. Converting the leads generated by the marketing initiatives on the various channels
Skills required :
- Good communication in English, Bengali, Hindi
- Outgoing and interactive
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
