Recruiter at Hug Innovations
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Hug Innovations - Executive - Technical Support (0-1 yrs)
JD for Tech Support Executive - 1 position (Fresher with 6 month to 1 year exp)
- Extremely good communications skills (Both English and Hindi along with their own local languages if any)
- Ability to listen to and address to problems. With very active problem solving skills
- Good interpersonal skills
- Ability to handle pressure and emergency situations
- Good knowledge in MS office (Excel, word, PPT) for maintaining records
- Able to attract potential customers by answering product and service questions; suggesting information about other products and services
- Opening customer accounts by recording account information
- Maintaining customer records by updating account information
- Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintaining financial accounts by processing customer adjustments
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
