HR - Recruiter at Hotelogix India Pvt. Ltd
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Hotelogix - Customer Service Representative (1-2 yrs)
Company Profile:
At AxisRooms we- re passionate about creating innovative solutions to help the hotel industry. We work hard and operate at a rapid pace; the work atmosphere is casual, flexible and collaborative.
The team is composed of dynamic hospitality and technology professionals who are accomplished yet always striving to find a better way of doing things. If you want to be part of a fast growing company, work with amazing people and help make a difference, then we are looking for you.
Roles and Responsibilities:
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status.
- Manage assigned accounts
- Client engagement program
- Handling support tickets and calls
Skills required:
- Working knowledge of MS Excel.
- Comfortable working with monthly targets.
- Patience and ability to manage stress.
- Excellent Hindi & English communication skills (written and oral)
- Problem-solving skills.
More About Us:
We are a small cohesive team where every member enjoys a high degree of autonomy. We want somebody to be conscientious and learn & start contributing quickly. We hate the - throw over the wall- attitude.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
