HR - Executive at HostBooks Ltd
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HostBooks - Executive - Customer Service - DirecTV Process (2-9 yrs)
Job Description :
Position : Customer - US Inbound Process
Shift : Night Shift
Experience : 2+ years
Location : Gurugram
Working days : 5 days, Work from Office
About a DIRECTV Process :
- DirecTV is an American direct broadcast satellite service provider based in El Segundo, California and is a subsidiary of AT&T. Its satellite service, launched on June 17, 1994, transmits digital satellite television and audio to households in the United States, Latin America, and the Caribbean.
Primary Roles & Responsibilities :
- Accurately record details of customers' purchase orders.
- Candidate must have one year of experience in working as Customer Services in DIRECTV Process.
- Managing customer accounts by ensuring that existing customers remain satisfied with company products/ software and services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge of customer products/ software and services to make suitable recommendations based on customers' needs and preferences.
Traits that we are looking for :
- Someone with Excellent Communication skills.
- A person who is articulate, organized, detail-oriented, and motivated.
- Comfortable with Working in Night-Shift.
- Exhibit good customer skills handling.
- Good presentation skills & ability to convince customers.
- Energetic, Motivated & able to Elaborate the Product Details to the Customer.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
