HR - Executive at HostBooks Ltd
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HostBook - Associate - Sales - DirecTV - AT&T Process (2-10 yrs)
Job Description:-
Position: Sales Associate- US Inbound Process
Shift: Night Shift
Experience: 2+yr
Location: Gurugram
Working days- 5 days, Work from Office
About a DIRECTV Process -
DirecTV is an American direct broadcast satellite service provider based in El Segundo, California and is a subsidiary of AT&T. Its satellite service, launched on June 17, 1994, transmits digital satellite television and audio to households in the United States, Latin America, and the Caribbean.
Primary Roles & Responsibilities -
- Accurately record details of customers' purchase orders.
- Candidate must have one year of experience in working as Customer Services in DIRECTV Process.
- Managing customer accounts by ensuring that existing customers remain satisfied with company products/ software and services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge of customer products/ software and services to make suitable recommendations based on customers' needs and preferences.
Traits that we are looking for -
- Someone with Excellent Communication skills.
- A person who is articulate, organized, detail-oriented, and motivated.
- Comfortable with Working in Night-Shift.
- Exhibit good customer skills handling.
- Good presentation skills & ability to convince customers.
- Energetic, Motivated & able to Elaborate the Product Details to the Customer.
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