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11/12 HR
Senior HR Person at Hosexperts

Views:46 Applications:7 Rec. Actions:Recruiter Actions:5

HoseXperts - Customer Service Role (0-5 yrs)

Greater Noida Job Code: 303512

Responsibilities :

- Building and maintaining profitable relationships with key customers.

- Overseeing the relationship with customers handled by your team.

- Resolving customer complaints quickly and efficiently.

- Keeping customers updated on the latest products in order to increase sales.

- Knowledge of various sales categories.

- Enthusiastic towards customer's query solving and escalation handling.

- Meeting with managers in the organization to plan strategically.

- Expanding the customer base by upselling and cross-selling.

- Understanding key customer individual needs and addressing these.

- Good in follow ups with pending payment remainders.

- Good in coordination with respective dept. i.e accounts to operate with customer payment details with dues or payment reminders.

- Good in correspondence with customer and sales team to maintain a healthy official relationship .

- Conducting business reviews using CRM programs.

- Knowing your competition and strategizing accordingly.

Requirements :

- A bachelor's degree in administration or a related field or any graduate.

- A minimum of 0 -5 Year experience.

- Excellent interpersonal and communication skills.

- Computer Savvy.

- A team player with leadership skills.

- Maintain a positive attitude focused on customer satisfaction.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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