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20/09 Neeharika
HR at Hippo Cloud Technologies

Views:32 Applications:14 Rec. Actions:Recruiter Actions:1

Hippo Cloud Technologies - Customer Support Role - Voice Process (0-1 yrs)

Telangana Job Code: 292643

We Are Hiring For Tally Customer Support

Responsibilities :

- Manage large amounts of incoming phone calls.

- Identify and assess customers' needs to achieve satisfaction.

- Build sustainable relationships and trust with customer accounts through open and interactive communication.

- Provide accurate, valid, and complete information by using the right methods/tools.

- Meet personal/customer service team sales targets and call-handling quotas.

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution.

- Keep records of customer interactions, process customer accounts, and file documents.

- Follow communication procedures, guidelines, and policies.

- Experienced & Freshers Can Apply To This Position

- Candidates Must Have Good Communication Skills

- Candidates Should Be Able To Speak English Fluently

Qualification: B.com graduates can apply

Job Location : Secundrabad/ Hyderabad

Experience : 0 - 1 year experience is required

Contact Number : 9347835821

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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