HR at Hippo Cloud Technologies
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Hippo Cloud Technologies - Customer Service Role (0-1 yrs)
We Are Hiring For Tally Customer Support
Job Role: Tele calling
- A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.
Responsibilities :
- Manage large amounts of incoming phone calls
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call-handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Freshers Can Apply To This Position
- Candidates Must Have Good Communication Skills
- Candidates Should Be Able To Speak English & Hindi Fluently
Qualification : Any Graduates Can Apply
Job Location : Visakhapatnam, Andhra Pradesh
Experience: 0 - 1 year experience is required
Contact Number : 9347835821
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