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05/11 Seema Bhat
Human Resources at Hinduja Global Solutions

Views:826 Applications:47 Rec. Actions:Recruiter Actions:4

Hinduja Global Solution - Executive - Customer Support (0-10 yrs)

Pune Job Code: 52575

Customer Support Executives: ( Full Time- 120 Positions )

a. Qualifications:- 10+2 / Graduate in any discipline (BE, B-Tech previous to 2017 is fine)

b. Work Exp:- 0-1 year; Freshers are most welcome. Good communication skills in English & Hindi is a must.

c. Salary:- 13,000/- TO 17,500/- (Per Month CTC)

d. Positions - 120 Candidates

- Males (Evening shift as 2 P.M TO 11 P.M. & Spilt Shift)

- Females (Morning shift as 7 A.M TO 4 P.M)

Note: The Rotational week off. ( No week off on Friday, Saturday & Sunday.); Transportation facility not available from company side.

JD :

1) Attracts potential customers by answering product and service questions;

2) suggesting information about other products and services.

3) Opens customer accounts by recording account information.

4) Maintains customer records by updating account information.

5) Resolves product or service problems by clarifying the customer's complaint.

6) Determining the cause of the problem.

7) Selecting and explaining the best solution to solve the problem.

8) Expediting correction or adjustment; following up to ensure resolution.

Share resume or call 7760089192

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