Senior Officer at Hexaware Technologies
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Hexaware Technologies - Manager/Senior Manager - BPO Presales & Solutions (8-15 yrs)
Company - Hexaware BPS
Position / Title : Manager / Senior Manager
Work Location : Navi Mumbai
Job Profile:
Creating Solutions for Global F&A/Customer Service/Travel market; supporting large bids in RFP response creation, solutions, pricing, managing client visit etc.
Job Responsibilities:
- Act as F&A/Customer Service/Travel/BFSI solution architect & design F&A/Customer Service/Travel /BFSI solutions for proposals in scope
- Work with sales team to identify pipeline and plan activities on a weekly basis
- Take lead/participate in opportunity assessment onsite and remotely, qualification, developing response strategy
- Proposal development, review and feedback incorporation, competitive positioning, pricing/ commercial decisions
- Work closely with the delivery heads in identifying the right team, getting the pre-sales and delivery teams to develop the solution, estimates, schedules, technical responses etc. to complete the proposal
- Work closely with support functions (like IT/ Quality/ Marketing etc.) for creating a compelling solution/ proposal
- Assist sales team in prospecting with relevant pitch and market/company specific data
- Generate Collaterals, Case Studies, White Papers etc. and assist Sales in pitch evangelism
- Managing client visits
Candidate Requirement:
- Proven track record of managing and supporting large F&A/Customer Service/Travel/BFSI bids
- Good understanding of Global Delivery around Custom Apps and tools used for delivery
- Excellent solutioning, presentation and proposal/RFP response skills
- Ability to travel internationally as required
Experience: 8 to 12 years with minimum 5 years in F&A/Customer Service/Travel/BFSI BPS presales
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