Talent Advisor at Hevo Data
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Hevo Data - Manager - Customer Success (1-4 yrs)
ABOUT HEVO
At Hevo our mission is to help companies intelligently use data to achieve their goals. Hevo offers a No Code Data Integration Platform that helps companies unify data in real-time from multiple data sources such as Databases, Cloud Applications such as Hubspot, Mixpanel, Amplitude, Facebook Ads, Google Ads, Google Analytics, Appsflyer, etc. To know more visit - www.HevoData.com
Unified Data enables companies to monitor their business metrics and make the right decision all in real-time.
Hevo has customers across 15+ countries in domains such as e-commerce, financial technology, and healthcare. We are backed by Sequoia Capital and have a fast-growing team that works out of our offices in San Francisco & Bangalore.
WHAT WILL YOU BE DOING?
- Develop deep expertise of Hevo's product offering and be a trusted advisor to existing customers
- Engage, advise & address customer's use cases by mapping their business goals and Hevo's product feature
- Collaborate with stakeholders (internal and external) during different stages of customer's life cycle e.g. product subscription, initial adoption, etc
- Identify new business opportunities in the existing account(s)
- Drive new feature adaptation by engaging existing customers via different channels
- Manage and own account retention, renewals & churn
THE IDEAL CANDIDATE:
- 1 to 2 years of experience in revenue-generation and direct customer-facing roles e.g. sales, business development, customer management, SAAS sales/IT Products, etc
- Effective communicator with the ability to have meaningful conversations and thought articulation
- Prior experience in cross-functional collaboration role involving multiple stakeholders from a diverse background
- Excellent customer service orientation & engagement
- Eager to learn and drive for results and accomplishments
THIS IS AN AMAZING OPPORTUNITY FOR YOU IF:
- You aspire to be the best in everything that you do
- You are thrilled about committing to an audacious goal and delivering it
- You have a curiosity for the data and analytics space
- You want to be part of a rocketship, learning with the best talent and growing in your career
WHAT- S IN IT FOR YOU?
- An opportunity to be the driver of product diversification and creating a niche brand while working in an ultra-high-growth product startup
- An exciting role wherein you- ll be the face of Hevo for external customers across multiple industries
- A cross-functional role wherein you will be working alongside Growth, Sales, Product, and Support teams
- A role that will set you up for global success as you work with internal and external partners across the globe (we have customers in 27+ countries and expanding to new regions every month)
BENEFITS AT HEVO DATA:
- Competitive salary
- Performance-based bonus
- Company-paid medical insurance for you and your family
- Flexible vacation policy
- Work from home policy
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