Heart It Out - First Responder/Customer Service Role (0-1 yrs)
- Be the first point of contact for people reaching out to Heart It Out for support across multiple platforms.
- Support the team at Heart It Out to improve and maintain timely communications.
- Track all communications on phone, whats-app and google my business.
- Follow up with clients for payments, tracking offline appointments and updating invoices.
- Checking and follow ups for cart abandonments.
- Handle refund, session rescheduling, session booking, sharing links.
- Answer queries related to session, therapists available, their profile and support with booking.
- Delegate work to respective departments based on outbound communications
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
