HR at Healthindia Insurance TPA Services Pvt Ltd
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HEALTHINDIA Insurance TPA Services - Manager - Client Relationship (2-5 yrs)
Experience - 2 - 5 years
Location - remote
PFB Job description of CRM (Nashik) - Client Relationship Manager
Roles and Responsibilities :
- Handling Major Corporate Group.
- Handling queries of HR/Employee through emails & Calls and resolve them.
- Solving Customer/HR/Broker's queries related to claims and other issues.
- Following up with Insurance Company for endorsement and getting the same updated in system.
- Guiding customers to apply for claims and with policy Terms & Conditions.
- Register claims in system.
- Grievance resolution by taking follow from the operation team.
- Tracking up the claims file for & updating to the corporate client till the claim get settled.
- Following up for cheque dispatch details and NEFT details with backend and banks.
- Maintaining day to day activities on the worksheet.
- Preparing & Sending Monthly MIS to Corporate.
Desired Candidate Profile : TPA Background & Graduate.
Office Timing : 09:30am to 06:30 pm
Working : Monday to Friday
Alternate : 2 Saturday Off
- Sunday Fixed Off
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