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27/03 Shivani Waghmare
HR at Healthindia Insurance TPA Services Pvt Ltd

Views:279 Applications:28 Rec. Actions:Recruiter Actions:0

HEALTHINDIA Insurance TPA Services - Manager - Client Relationship (2-5 yrs)

Nasik Job Code: 264731

Experience - 2 - 5 years

Location - remote

PFB Job description of CRM (Nashik) - Client Relationship Manager

Roles and Responsibilities :

- Handling Major Corporate Group.

- Handling queries of HR/Employee through emails & Calls and resolve them.

- Solving Customer/HR/Broker's queries related to claims and other issues.

- Following up with Insurance Company for endorsement and getting the same updated in system.

- Guiding customers to apply for claims and with policy Terms & Conditions.

- Register claims in system.

- Grievance resolution by taking follow from the operation team.

- Tracking up the claims file for & updating to the corporate client till the claim get settled.

- Following up for cheque dispatch details and NEFT details with backend and banks.

- Maintaining day to day activities on the worksheet.

- Preparing & Sending Monthly MIS to Corporate.

Desired Candidate Profile : TPA Background & Graduate.

Office Timing : 09:30am to 06:30 pm

Working : Monday to Friday

Alternate : 2 Saturday Off

- Sunday Fixed Off

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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