ABOUT US:

Heads Up For Tails is India's leading lifestyle brand for pets where we research, design and manufacture products for pets, and offer services such as Pet spa and bakery. Our products range from dog beds, chic collars and leashes, fashionable dog apparel, to an awesome range of accessories for pets and pet lovers! Our core team is based in Delhi NCR with store and warehousing capacity building across India. We started out with a love for pets and to celebrate the joys they bring into our lives. Today, we have over 10 stores across the country and an expanding online presence.

Working in Heads Up For Tails is about constant learning, grit, passion and applying yourself everyday.

WHAT DO WE LOOK FOR-

Hard Working: We work very hard to do what we do and push the boundaries. We- re passionate about what we do and are here to do something brilliant.

Passionate: We are very passionate about what we do. But we combine passion with discipline for exceptional results.

Self-Starters: We believe in making our own path, and not following others. For that we need self-starters who doesn- t need constant hand holding. Those who are willing to learn everyday with no egos, organized and result oriented.

Pet Lovers preferred (this is not relevant in finance but is in the other teams).

REQUIREMENTS:

- We are looking for a customer service specialist to interact with our customers (primarily over the phone and email) and help with sales and after sales support.

- Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.

- Ensures timely resolution to customer queries, and help develop customer delight.

- Ensures availability of merchandise and services.

- Monitoring customer orders at various stages to ensure timely deliveries to customer.

- Being involved with marketing team to plan promotions.

- Must LOVE people!

- MUST BE A DOG LOVER!

- Must have EXCELLENT communication skills.

- Minimum 2 years of experience.

We need someone very passionate, who enjoys chatting with people and can bring some experience and expertise to work. Only the best will do, so only the best should apply!

WHAT- S IN IT FOR YOU-

We are a young, fun and passionate team looking to change the Pet Space in India. If you are able to thrive in a chaotic and ambiguous environment, the paybacks are rewarding. At Heads Up For Tails, you get a comfortable salary (that increases exponentially in value as we grow). You get to be part of the core team and drive business agenda. We respect everyone regardless of position, and have a close knit team culture with a no door policy!

I- M IN. HOW DO I APPLY-

If this challenge sounds interesting, please apply with a link to any of the following: your LinkedIn profile, your Github profile, your StackOverflow profile, or your Behance profile. If you are active on any other community, please include that too (Facebook does not count).

P.S: We are looking for the best!

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.