Deputy Operation Manager at KaamPe Job Solutions Pvt Ltd
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Head - Sales & Operations - EduTech (5-10 yrs)
1. Co-ordinate with Teachers, Schools, Colleges and Educational Institutions & provide day to day support for the system/product under development
2. Build strong relationship with the existing portfolio of clients, manage customer service & ensure customer retention
3. Achieve and exceed sales goal & KPIs set by the Manager
4. Provide sound advice to potential and existing customers
5. Coordinate pre-sales and post-sales follow up
6. Work with both internal and external stakeholders to ensure customer satisfaction & completion of tasks as per deadline which includes reporting to development team on fixes needed
7. Create and Conceptualise strategies with senior management
8. Develop policies that will correlate with strategies
9. Set up MIS based processes with the team to ensure timely execution of tasks as per above strategy
10. Define product roadmap
11. Create effective communication workflows
12. Relieve the Principal and Head of Technology of as much of the administrative burden as possible
13. Monitor market trends and provide regular competitor feedback
Skills & Key Competencies :
1. An Operations cum Sales person with a proven, successful background in sales and operations management with 5-8 years- experience in EdTech space
2. Excellent Interpersonal, communication & presentation skills
3. Must be able to thrive in a very fast paced environment
4. MBA from a premier Institute is a must
5. Passion to work in a fast-paced start-up
6. A strong networker & relationship builder, with good and tactful negotiation and pitching skills
7. Passionate about education
8. A strategic thinker
9. Knowledge of business functions
10. Has strong attention to detail and deliver work that is of a high standard
11. Possess the ability to prospect and manage senior level relationships.
Note:
1. Only required Female Candidate
2. Candidate should be from EduTech Industry
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