Head - Sales - O&M Spares (5-10 yrs)
- Looking for a leader to set up O&M (Operations & Maintenance) vertical for an Engineering company providing turnkey solutions covering every stage for treatment of raw & processed water.
- Their customized solutions in Effluent treatment plants, Zero Liquid Discharge, Evaporators & Dryers help their clients in Pharma, Metal, Chemical, Food, Agri and other in optimizing operational expenditure.
- We are looking for a dynamic and results-driven leader to develop, expand and lead their Operations & Maintenance (O&M), spare, services, after-sales services division at pan India level.
- The ideal candidate will be responsible for driving revenue growth, ensuring operational excellence and managing client relationships for industrial waste water treatment systems, including ZLD, ETPs, etc.
- This is a Profit & Loss (P&L) role, where the selected candidate will be accountable for business revenue, cost optimization, and overall profitability of the O&M, Spares, and Services division.
Responsibilities:
- Develop and grow the O&M, Spares, and Services business vertical by aligning the division strategy with overall company goals.
- Identify and secure new business opportunities for O&M contracts, spare parts sales, and retrofitting/upgradation services.
- Conduct market research and competitor analysis to refine service offerings.
- Develop pricing strategies and cost models for service contracts.
- Ensure efficient execution of O&M contracts, maintaining high safety and operational standards.
- Collaborate with project execution teams for seamless commissioning-to-O&M transition.
- Optimize spare parts planning, procurement, and inventory management for timely availability.
- Develop strong vendor partnerships to ensure timely supply of critical components.
- Ensure excellent after-sales service and quick response to client issues.
- Build and maintain long-term relationships with clients to drive repeat business.
- Ensure proper training and skill development for the O&M and service teams.
Qualifications:
- Engineering with a management background.
- 5 to 10 years of experience in O&M, after-sales service, and spare parts management, preferably in industrial water treatment, ZLD, ETP, or process equipment industries.
- Strong technical knowledge of ZLD, ETPs, and process equipment.
- Proven track record in sales, business development, P&L management, and team leadership.
- Exceptional leadership, communication and negotiation skills.
- Ability to analyze data, derive insights and make strategic decisions based on performance metrics.
- Willingness to travel as needed.