Business Support Manager at Snaphunt Pte. Ltd.
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Head - Sales - IT (5-9 yrs)
- Opportunity within a company with a solid track record of performance
- Leadership Role
- Fantastic work culture
We are hiring for a company that help you to define, design and execute strategies to drive business growth, reduce risks and mitigate them.
The Job
Responsibilities :
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Conduct research to identify new markets and customer needs
- Arrange business meetings with prospective clients
- Promote the company's products/services addressing or predicting clients- objectives
- Planning and overseeing new marketing initiatives.
- Increasing the value of current customers while attracting new ones.
- Finding and developing new markets and improving sales.
- Must have led a team of business development executives
- Developing and managing a portfolio of Key Accounts.
- Achieving monthly sales targets by identifying and developing new customers.
- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
- Coordinating pre-sales and post-sales follow up.
- Achieving and exceeding weekly and monthly KPIs.
- Building strong and collaborative relationships with other internal stakeholders.
- Monitoring market trends and providing regular competitor feedback.
- Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.
- Supporting the sales team key planning and operations tasks to support the overall objective of the business.
- Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.
- Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.
- Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.
- Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.
Ideal Candidate :
Requirements :
- You have at least 5 years experience ideally in Sales Operations / Support within IT industry.
- Experience within Area Sales, National Sales, would be a strong advantage.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are highly goal driven and work well in fast paced environments
- You are a strong team player who can manage multiple stakeholders
- You are a strong networker & relationship builder
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