Role : Head Partnership - PAPG Solutions and Services

Industry : FinTech

Function : Mkt

Salary : 40 to 60 Lac

Exp : 10 to 15 Yr

Age : 45

Np : 20

City : Bangalore

Education : Graduation

Required Skills : Customer Relationship Management (CRM), Stakeholder Management, Strategy development, Client onboarding process for PAPG solutions, Knowledge and deep understanding of payment aggregation and gateways services

Description :

- A truly aspirational brand, one of India's fastest growing fintech companies that offers a range of financial services & products for merchants, kirana store owners and end consumers. Valued at over $2.8 Bn within a short span of 3+ years, we focus on empowering small business owners and retailers with business ranging from QR & PoS payments to easy loans to high-yield investment products which in turn enables them to grow and transform. We understand that business and culture are two sides of the same coin. So, alongside business, we are equally focused on building a culture where employees succeed unconditionally.

- We believe we are in an ever-evolving space with immense opportunity to build for Bharat! Our people will enable this journey with their ideas, innovations and capabilities. We value diversity, where we encourage different points of view, ways of thinking, new capabilities to strengthen and improve the lives of our customers. And that is not all, we have a lot of fun while we explore new ideas, solve real problems, collaborate, connect - and we do it all together.

- Connect with us over social media, coffee or call. We promise to excite you with an opportunity that will "change the game"!

Position Overview :

- We are seeking a dynamic and experienced Head of Partnership to lead our client onboarding initiatives for PAPG (Payment Aggregator and Payment Gateway) solutions and services. The ideal candidate will be responsible for establishing and nurturing partnerships, driving merchant acquisition, and ensuring seamless integration of our payment solutions. This role demands a blend of strategic vision, functional expertise, and hands-on execution to drive growth and maintain our competitive edge in the payment processing industry.

- Candidate must have partnered with the companies like ZOMATO, OLA, UBER, FLIPKART, or any other company (Not banks or fintech companies) for the Payment Gateway Solution.

In this role, you have the opportunity to :

- Lead the strategic development and execution of client onboarding processes for PAPG solutions.

- Work closely with cross-functional teams to innovate and enhance our service offerings.

- Build and maintain strong relationships with key stakeholders and partners.

- Drive revenue growth by identifying and capitalizing on new business opportunities.

Responsibilities will include :

1) Functional Expertise :

- Oversee the entire client onboarding process, ensuring a smooth transition from prospect to active user.

- Develop and implement strategies to enhance merchant acquisition and retention.

- Ensure compliance with regulatory requirements and industry standards for payment processing.

- Collaborate with product and technology teams to customize solutions that meet client needs.

2) Interaction :

- Serve as the primary point of contact for partners and clients, addressing their needs and concerns.

- Facilitate effective communication between internal teams and external partners.

- Conduct regular meetings with clients to review performance and identify opportunities for improvement.

3) Problem Solving :

- Address and resolve any issues that arise during the onboarding process.

- Analyze client feedback and market trends to continuously improve our offerings.

- Develop innovative solutions to streamline onboarding and enhance the client experience.

To succeed in the role :

Impact :

- Drive significant growth in merchant onboarding and transaction volumes.

- Enhance the reputation and market presence of our PAPG solutions.

- Contribute to the overall strategic direction and success of the company.

Challenges & Decisions :

- Navigate complex regulatory landscapes and ensure compliance.

- Balance the needs of multiple stakeholders and prioritize effectively.

- Make data-driven decisions to optimize onboarding processes and improve client satisfaction.

Qualification & Experience (type & industry) :

- Bachelor's degree in Business, Finance, or a related field; MBA preferred.

- Minimum of 10 years of experience in the payment processing industry, with a focus on client onboarding and partnership management.

- Proven track record of driving business growth and managing successful partnerships

Skills & know-how :

- Deep understanding of payment aggregation and gateway services.

- Strong analytical skills and the ability to interpret complex data.

- Excellent negotiation and relationship-building skills.

- Proficiency in using CRM software and other relevant tools.

Behaviors :

- Strategic thinker with a proactive and solution-oriented mindset.

- Exceptional communication and interpersonal skills.

- Ability to work effectively under pressure and manage multiple priorities.

- Strong leadership qualities and the ability to inspire and motivate teams.

Note : Candidate from Graduation/Post Graduation from any Institute (Should be smart in working)

Should be from Payment Gateway/Banking Companies or Payment processing Industries Only