Head - Partnership - PAPG Solutions & Services (10-15 yrs)
1) Functional Expertise :
- Oversee the entire client onboarding process, ensuring a smooth transition from prospect to active user.
- Develop and implement strategies to enhance merchant acquisition and retention.
- Ensure compliance with regulatory requirements and industry standards for payment processing.
- Collaborate with product and technology teams to customize solutions that meet client needs.
2) Interaction :
- Serve as the primary point of contact for partners and clients, addressing their needs and concerns.
- Facilitate effective communication between internal teams and external partners.
- Conduct regular meetings with clients to review performance and identify opportunities for improvement.
3) Problem Solving :
- Address and resolve any issues that arise during the onboarding process.
- Analyze client feedback and market trends to continuously improve our offerings.
- Develop innovative solutions to streamline onboarding and enhance the client experience.
