Job Purpose :

- The company is seeking a dynamic and results-driven Head of Digital Sales to lead our online sales efforts in the broking sector.

- The candidate will be responsible for action on the leads, making outbound calls, and converting the leads into valued customers.

- This role requires a strategic mindset, excellent communication skills, and a deep understanding of digital sales in the financial services domain.

Key Responsibilities :

- Develop and execute effective strategies for converting the leads within the broking sector.

- Identify and target potential clients through various online channels, including social media, email campaigns, and industry-specific platforms.

- Collaborating with the marketing team.

- Managing outbound call center for lead conversion (call center team around 250 people).

- Articulating the value proposition of our products/services and addressing any objections.

- Maintaining accurate and up-to-date records of all client interactions and follow-up activities.

- Develop and implement a structured sales process to effectively convert leads into customers.

- Provide tailored solutions to clients based on their individual requirements.

- Negotiate terms, close deals, and ensure a seamless transition to the onboarding process.

- Create and execute a comprehensive digital sales strategy for the insurance and broking sectors.

- Continuously monitor market trends, competitor activity, and customer feedback to refine the strategy.

- Work with the sales team to set achievable sales targets and objectives.

- Recruit, train, and manage a high-performing digital sales team.

- Provide coaching and mentorship to team members to enhance their sales skills.

- Monitor team performance and implement improvement plans as needed.

- Prepare regular reports on sales performance, lead generation effectiveness, and conversion rates.

- Analyze sales data to identify areas for improvement and adjust strategies accordingly.

- Build and maintain strong relationships with key clients in the insurance and broking sectors.

- Act as a trusted advisor to clients and provide exceptional customer service.

Qualifications and experience :

- Bachelor's degree in Business, Marketing, or a related field.

- MBA is a plus.

- Proven track record of success in digital sales, especially within the broking sectors.

Preferred Skills :

- Strong leadership and team management skills.

- Excellent communication, negotiation, and presentation skills.

- In-depth knowledge of digital sales tools and CRM systems.

- Analytical mindset with the ability to leverage data to make informed decisions.

- Results-oriented with a passion for exceeding sales targets.

- Adaptability to a fast-paced, dynamic environment.

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