Position Title : Postpaid Head

Designation : DGM

Reporting To : Circle Business Head

Sub Function / Function : Sales / Post Paid

Location / Circle : Chennai

Job Purpose :

- To be responsible for delivering top and bottom line for Postpaid business including customer acquisition and end to end customer life-cycle management viz retention, revenue enhancement, customer service, credit, collection etc.To drive Post-paid sales and productivity through different channels like Channel Partners, Direct Sales Team etc.

Principal Accountabilities :

Business Performance :

Core Deliverables : Revenue Market Share, Revenue Growth, Subscriber growth.

- Managing post-paid business

Business Hygiene : Distribution & market development

- Business Development, Distribution/Channel Development & Channel Handling

- CSA/DSA/DST/MBO//Distributor/ New channels / Telesales setup

Systems & processes :

- Creating Sales & Distribution (DSA/DST/CSA/Modern Trade/MBO's) & ensuring proper dimensioning for each market w.r.t. number and productivity of channel partners in a given territory/branch

- Work closely with Circle Business Heads & ensure target achievement in their respective circles

- CSD & Collection deliverables, process & documentation.

Interactions :

Internal Interaction :

- Internal role this position would need to interact with to enable success in day to day work

- Marketing / CSD /Finance / Commercial / Network / MA / Regulatory

External Interactions (Outside the Organization) :

External role - This position would need to interact with to enable success in day to day work

- Channel Partners/ Corporates/ Govt Agencies etc

Skills & Knowledge :

Educational Qualifications, Relevant Experience& Relevant Industry Experience :

MBA : Should have relevant experience of 15+ years in channel sales & distributor network

- Candidate with Telecom postpaid sales experience must. currently can be in Banking,White goods etc

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