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04/05 Showbana
Senior Consultant at Sapwood Ventures Pvt Ltd

Views:55 Applications:17 Rec. Actions:Recruiter Actions:5

Head - Customer Success - IT (6-12 yrs)

Pune Job Code: 270816

Requirements:

1. Drive new cross-sell, upsell opportunities with customer success and product teams.

2. Implement new strategies and processes.

3. Training, coaching, learning and development programs for all CSM's.

4. Handle a team of 15+ CSM along with zonal leaders.

5. Own overall health of the assigned clients which include : Client on-boarding, ensuring retention and satisfaction.

Experience : 6+ years as Head customer success.

Notice Period : Not more than 30 days.

- Male candidate preferred.

Location : Pune

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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