Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
27/03 Karuturi Yamuna
IT HR Recruiter at Screatives Software Services Pvt Ltd

Views:124 Applications:30 Rec. Actions:Recruiter Actions:5

Head - Customer Relationship Management - Real Estate (10-15 yrs)

Hyderabad Job Code: 264513

Position : Head - Customer Relationship Management

Experience : 10 to 15 years

Education :
 
UG : Graduate in any discipline

PG : MBA/PGDM in Marketing

Gender : Female

Locations : Hyderabad

Roles and Responsibilities : 

- Develop and implement strategies that grow the customer base and drive sale & traffic, leveraging CRM.

- Resolving customer queries via emails, calls & Letters within TAT. Create SOPs for processes (like for Agreement to sale, execution of loan documents).

- Responsible for execution & maintaining of all documents after booking till possession/registration.

- Lead and manage the development of annual and seasonal plans that support the successful achievement of program and business goals.

- Create and manage the customer contact strategy, executing timely and accurate deliveries of marketing strategies to achieve business goals.

- Establish and implement best practices for database management, measurement, evaluation, data capture, maintenance, and customer/prospect list selection; tracks and communicates program results.

- Manages interactions with cross-channel partners related to CRM, Sales

Key Interactions

- Partnering with Sales Teams and Alliance with key stakeholders and key personnel for smooth functioning

- Direct contact with the Company's sales force

- Providing necessary documentation, Compliance, reports to the management and leadership team

If you are interested candidates

Drop your resume : 


 WhatsApp no : 9100083541

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Add a note
Something suspicious? Report this job posting.