Talent Acquisition Partner at HDFC Bank
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HDFC Bank - Senior Manager/AVP - Branding & Design - Retail Branch Banking (8-18 yrs)
Job Purpose
Drive customer portfolio management to grow and protect existing revenue streams, increase customer satisfaction and support execution of customer retention strategy for all retail customers
Job Responsibilities(JR) : 6 - 8 Areas
Actionable (4-6)
- Building the Retail Design
- Sound understanding of Retail Design in relation to Store/Branch layouts and Visual merchandising.
- Should have worked on Visual Merchandising projects and their articulation.
- Experience in branding and creative development and should have worked with design and marketing agencies to drive the visual identity of the brand.
- Managing the Design Process
- Maintain and build on existing guidelines and be a custodian of the design process.
- Have a good understanding of interpreting branch layouts/blueprints and ensuring they comply to standards and also understanding opportunities for visual merchandising and branding
- Manage all design initiatives and ensure timely execution and closures while liaising with both external and internal stakeholders.
- Leveraging Customer centricity and research
- Understand Customer journey and touchpoints within the branch/store.
- Leveraging customer research and feedback to optimizing the visual architecture, retail design and processes.
- Marketing and Communication
- Deep understanding and appreciation of brand aesthetics and communication.
- Excellent command on all elements of marketing communication and its critical appreciation.
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