Lead Generation at Hartron Communications Ltd
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Hartron Communications - Manager - Customer Success (2-5 yrs)
Responsibilities :
- Proactively engage with doctors to understand their needs and usage of the Drona platform.
- Provide personalized support and guidance to optimize their experience and workflow.
- Address any concerns or issues promptly, ensuring timely resolution.
- Collaborate with cross-functional teams to advocate for customer needs and drive platform improvements.
- Monitor key metrics to assess customer health and identify opportunities for growth.
- Conduct regular check-ins and training to promote platform adoption and utilization.
