Manager at HappyLocate Relocation Services Private Limited
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HappyLocate - Manager - Vendor Management (2-5 yrs)
Responsibilities :
1. Developing Vendor/Partner Base across geographies.
2. Obtaining Competitive Quotes from vendors - within TAT
3. Ensuring Quote Efficiency by analyzing Customer Conversion Trends
4. Negotiating Contracts, Managing Relationships
5. Vendor Performance Management - Rewards / Penalties
6. Vendor Payments & Reconciliation
7. Vendor Education on HappyLocate Tool / technology
8. Improving vendor efficiency - Quality of Work / Response Time
9. Building Ecosystem to support vendors - in ensuring customer delight.
Candidates with the below skillset are preferred :
1. Excellent on Negotiations
2. Strong Aptitude for Customer Experience, Customer Satisfaction and Customer Delight.
3. Negotiation & Deal Closure
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