Manager at HappyLocate Relocation Services Private Limited
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HappyLocate - Assistant Manager - Customer Success/Inside Sales (0-2 yrs)
Required Skills :
- Proficiency on Ms-Excel.
- Good Communication Skill and learning capability.
- Previous sales experience in Logistic, Insurance, Hotels, Packers and Movers category, etc.
- Startup or young company background is a plus.
- People who has frequency in Hindi and English.
Day to Day Activity :
- Handle customer enquiries via telephone, live chat & and email.
- Manage end to end customer life cycle, from customer on-boarding to post service engagement with customers.
- Coordinating with vendors to ensure quality service to customers.
- Manage escalated service concerns received from customers. Provide customers with product and service information.
- Identify and escalate priority issues.
- Document all call information according to standard operating procedures. Responsible for end to end lead conversion.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
