HR at Happyshappy Event Services Pvt Ltd
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Happy Shappy - Senior Executive - Community Management (1-2 yrs)
Responsibilities
- Set and implement social media and communication campaigns to align with marketing strategies
- Provide engaging text, image and video content for social media accounts
- Respond to comments and user queries in a timely manner
- Monitor and report on feedback and online reviews
- Organize and participate in events to build community and boost brand awareness & app retention
- Coordinate with Content Curation, Partnerships & Digital marketing teams to ensure brand consistency
- Liaise with Partnerships/BD and tech departments to stay updated on new products and features
- Build relationships with users, potential users, industry professionals and journalists
- Stay up-to-date with digital technology trends
Requirements :
- Proven work experience in a community team or the like
- Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
- Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
- Excellent verbal communication skills
- Excellent writing skills
- Hands on experience with social media management for brands
- Knowledge of online marketing and marketing channels
- Attention to detail and ability to multitask
- A degree in Marketing or relevant field
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