- We are looking for a motivated and self-driven individual to join as AVP in Business Operations & Strategy Team. You will lead a team of individuals who will work on initiatives that drive growth and improvements in the e-commerce Industry

- You will define and pick projects and get respective departments on board. You will be responsible for leading these projects and owning their outcomes from start to finish. Your responsibilities will include Design, Execution, Training, Performance Tracking, Making Improvements among other things.

- For ex: You may be required to kickstart sales outbound process. Or work with Marketing to get leads from Quora. Or help Recruitment team design and run interview scheduling process

- You will be reporting directly to the CEO with the strategies and reports for improving the operations and enhance the marketing for india.

Key Responsibilities:

1. Understand initiatives & deliverables

- Work with department heads and understand the key initiatives. Understand the potential outcomes the department is trying to achieve through these initiatives

- Define marketing and inventory needs for the running business and work closely with the teams in monitoring them and making reports

- Ideate and come up with different possible solutions. Propose the most optimal one.

- Working on e-commerce projects and knowledge about operating an ecommerce website is a must

- Making quick decisions for day to day business activities and closely deciding with the CEO.

- Seek input from peers to iterate. Present the blueprint to the senior management to get them on-board

3. Implement

- Define approach for all the actionable steps

- Build required processes with focus on accuracy, efficiency and scalability. Try to automate as much as possible

- Define and set up KPIs to monitor the health of the project

- Prepare implementation guidelines. Identify resources to work with

- Ensure training of personnel involved and identify specific/periodic training programs if need be.

- Solve queries raised by the team. If similar queries are raised frequently incorporate in the implementation guidelines and train the team.

4. Monitor & handover

- Set up monitoring protocol. Monitor KPIs

a. Escalate in case of any non-compliance to set guidelines, agreed Turnaround Time etc.

b. Identify issues, modify blueprint and processes related to it which may lead to better outcome.

- Once the processes are stable, handover to respective department head

5. Build and Manage your team

- Determine hiring budgets and plans for current and future personnel requirements

- Define 'Who To Hire' for different positions including work profile & experience, education and salary benchmarks. Work closely with Recruitment Operation team to fill the position

- Identify training needs of each person to reach their peak potential. Employ different training and mentoring methods for different team members, as needed

- Responsible for performance management within the team including appraisals, monthly ratings, discipline, etc

Requirement :

- Top-notch academics from a Tier 1 college (IIM / IIT/ NIT)

- 5-9 years of work experience

- Strong team player. Keen interest in mentoring and grooming team members

- High intent of getting things done.

- Strive for excellence. Strong commitment to improve things every day.

- Ability to take decision based on sound logical arguments. Seek continuous feedback to deliver most optimal solutions

- Exceptional problem solving skills. First principles person.

- Not fixated on any specific department but thrilled to solve new problems every day. In case you are interested in a particular department only, this role may not be a good fit for you. We have multiple openings in different departments and will try to match your profile with suitable openings (if any).

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.