Guruji Astro - Team Lead - Customer Support (3-5 yrs)
About the job :
Responsibilities :
- Oversee your team's day-to-day activities
- Ensure that all tasks are completed and goals are met
- Train and coach team members
- Provide instructions, direction, or guidance to complete daily tasks
- Perform daily tasks and projects as needed
- Perform regular one-on-one meetings with direct reports
- Address performance issues working directly with the Management
- Communicate any process improvement ideas
- Prepare progress and status report
- Participate in recruitment activities
- On-board and train new employees
Preferred Qualifications :
- 3+ years experience in customer experience/support
- Minimum 2 years experience managing people
- Exceptional organizational and time management skills
- Strong knowledge in MS Excel/Sheets and the ability to analyze and report on data
- Experience using Google and Office Suites, Microsoft Access
- Exceptional customer service skills
- Exceptional interpersonal, verbal and written communication skills
- Minimum Associates Degree (Bachelor Degree preferred)
Thank you for your interest in GuruJi Astro; however, only those applicants that have been selected for an interview will be contacted.
At GuruJi Astro, we understand the value of having a diverse team. That's why we believe in providing equal opportunity regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, and conviction.
Life at GuruJi Astro :
By joining our team, you have the opportunity to:-Join one of the fastest-growing Astrology company in India, with many opportunities for growth and advancement-Work alongside a diverse team.
Make a difference in the lives of thousands of people as they explore Astrology and better themselves and their mental health. Want to learn more about Life at Guruji Astro? Check out our Application on Play Store.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.