Recruitment Specialist at Plutus Consulting
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GST Edge - Executive - Client Relationships (1-6 yrs)
1) Instantly touching base with leads & potential clients over call and delivering the company introduction
2) Handling inbound calls and updating & managing data in the IVR system & Sales Funnel
3) Handling lead follow ups, queries, complaints, etc- in the Pre-Sales Stage & storing these updates in the Sales Funnel
4) Identify & categorize leads based on financial standing, preferences, etc... while updating the system with relevant remarks that would assist On Field Sales in the future
5) Ensuring that relevant collateral reaches interested leads at the correct touchpoints and taking manual follow ups until lead status is determined
6) Distributing information on new products, offers, and any other value addition to legacy databases following the familiarity principle
7) Making campaign suggestions to marketing based on their first approach analysis
8) Sharing information to On Field Sales for anomalies with regards to specific clients
9) Sharing daily calling sheets and storing masters appropriately
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