Human Resource Executive at Grip Invest
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Grip - Manager/Executive - Customer Service (2-5 yrs)
What You'll Do :
- Provide world-class customer service to both internal and external clients in all interactions, striving to exceed client expectations
- Take ownership of customers issues and follow problems through to resolution
- Co-ordinate across different departments and follow-up with them to ensure timely resolution of user service requests
- Maintain an orderly workflow according to priorities
- Ability to handle a high volume of requests in a fast-paced environment
- Explain and educate users about Grip's offerings and its benefits
- Enable RMs manage and nurture relationship with existing and potential investor
- Other duties as assigned
Your Superpowers :
- Bachelor's degree
- Have an understanding of the wealth segment and product offerings (0-4 years- work experience in customer service)
- Strong written and verbal communication skills and ability to communicate with Retail, HNIs, family office investors would be essential
- Strong phone presence
- Prior experience in financial services industry is preferred
- Should be a team player
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
