HR at Great Manager Institute
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Great Manager Institute - Analyst - Sales/Customer Success (0-1 yrs)
JOB SUMMARY
As the Customer Success Analyst for our tech-enabled people leadership development platform, you will be responsible for closing new clients through direct contact/outbound calls, word-of-mouth, and tapping into the marketing-qualified leads generated by marketing campaigns
Responsibilities:
- Acquainting yourself with all products/services offered by Great Manager Institute
- Procuring new clients through direct contact/outbound, word-of-mouth, and through leads generated by marketing campaigns
- Contacting prospective clients through cold calls and emails
- Setting up meetings between prospective clients and Sales Executives
- Maintaining meaningful relationships with existing clients to ensure that they are retained
- End-to-end accountability of the lead closure process that begins with getting new leads, presenting to prospective clients, getting a confirmation and closing all closure activities like contracting and invoicing.
- Identifying upsell/cross-selling opportunities
- Co-ordinating and organising closed door events across the country. These events are lead generation and brand-building exercises with the target audience and invitees being CXOs from leading organizations in the country.
Requirements:
- At least one year of experience in B2B Sales for a services company
- Should be eager to speak with CXOs (CEOs, CHROs, etc.) level people and build meaningful relationships
- Experience of multiple prospecting techniques like cold calling, cold emailing and social outreach
- Excellent communication and negotiation skills
- Persistence and results-orientation
- Track record of achieving sales quotas
