We are hiring Business development Specialist for our company. below is the Job Description.

About Transcripts Services

Transcripts are required for Immigration process. Transcripts are records of mark sheets of all the examinations undertaken (a cumulative record file) maintained by the educational institute, University and colleges. Transcripts are most often issued and used at the high school and university levels. We cater procurement services of transcripts or academic documents for our clients those who are unable to directly reach their university, college, and institute for varied reasons. This is a B2C service segment.

Purpose Of The Position :

- Responsible for handling Transcript related business enquiries as a 1st level Interface for prospective clients on calls, chat box, emails and as walk-in clients.

- Responsible for understanding the requirement of the enquirers, and to provide them insights pertaining to the services. (terms & conditions)

- Responsible for negotiations, quoting competitive rates, discounts (if required) to the buyers.

- Responsible for effective verbal and email communication with clients and in-house team.

- Responsible for sharing rate quotations either through emails or company's software and simultaneously follow up with clients for fast closure.

- Responsible for achieving monthly targets and KRA.

- To look after that the client is satisfied and gets what is promised to him throughout the service period.

- To co-ordinate with TL, operations team for smooth working and updates related to clients.

- Responsible for passing details to the in-house team regarding successful incoming cases so that it is updated on internal software.

- Responsible for maintaining MIS related to client enquiry, University procedures and rates on daily basis.

- To liaise with the consultancies for leads, and to maintain proper written communication and MIS related to leads passed by them.

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