HR Recruiter at GravitasQ Stories
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GravitasQ Stories - Customer Care Role - Voice Process (1-10 yrs)
- The candidate should have prior calling experience
- Answer inbound calls in a timely and friendly manner
- Evaluate problems and complaints of the callers and provide proper solutions to them
- Make relevant notes from callers interactions
- Complete call logs and reports
- Manage and update data bases
- English is compulsory
Elaboration :
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
