HR Executive at Gramin Health Care
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Gramin Healthcare - Executive - Customer Care (0-2 yrs)
Gramin Healthcare, an IFFCO supported initiative, is India's first start-up dedicated to support and bring primary health care services and access to specialist care in rural area through dedicated health clinics, health camps and telemedicine services. We have partnerships with leading healthcare providers in India to afford quality health services to our customer base. Currently, we are present at UP, MP, Bihar, Haryana, Rajasthan and West Bengal with 110+ clinics.
For more info., visit - www.graminhealthcare.com
Job Responsibilities -
1. Take inbound calls from customers and respond to them with proper information
2. Use telephone/chat/SMS, etc. innovative mediums to provide information to customers
3. Follow-up with patients on the telephone for referrals generation
4. Take feedback from patients for services provided
5. Understand the problems related to illness/disease of the patient and guide them for the appropriate process/nearest center, doctor consultation, etc.
6. Complete the assigned work within time-frame
Requirements :
1. Good communication & interpersonal skills.
2. Immediate joining
3. Prefer Medical / Healthcare background.
For queries, please call - 01244009200
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