HR at Govche India Pvt Ltd
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Govche India - Customer Support Representative - WalkIn (0-1 yrs)
Customer Support - Fresher
Job Description :
We are hiring a Customer Service Representative to manage customer queries and complaints.
Roles & Responsibilities :
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Must be good in English and Tamil.
Job Type: Full-Time, Walk-In.
Interested candidates can directly walk-in at the below mentioned address:
Walk-in : 18.10.2019 - 22.10.2019 in between 10 A.M. - 3 P.M.
Govche India Pvt Ltd.
No.207 & 208,
Software Technology Park,
B 24, Guindy Industrial Estate,
Ekkaduthangal, Chennai - 600032.
Contact No: 9962658257 / 9962277174
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