Associate Manager - Talent Acquisition at Goodera
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Goodera - Account Manager - Technical Support (1-4 yrs)
Responsibilities:
- Provide technical support for customers to support product processes
- Address all product-related queries on time
- Train customers to use products effectively
- Provide developers with customers- feedback to help identify potential new features or products
- Report on product performance
- Identify solutions to reduce support costs
- Analyze customers- needs and suggest upgrades or additional features to meet their requirements
- Liaise with the sales department to win new business and increase sales
- Establish best practices
Requirements :
- Proven work experience as a Technical account manager
- Solid technical background with hands on experience in digital technologies
- Familiarity with software and development lifecycle
- An ability to gasp customers- needs and suggest timely solutions
- Excellent verbal and written communication skills
- Strong analytical and problem-solving skills
- BSc degree in Computer Science or relevant field
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
