Talent Acquisition at Shopsense Retail Technologies Ltd
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GoFynd - Key Accounts Manager (4-8 yrs)
The role of a Key Account Manager is primarily to ensure technology adaptation at the brand level. They are responsible for driving training programme for the store team . We are looking for someone who is extremely confident , enthusiastic and determined to help sales team achieve its sales target.
What will you do at Fynd?
- Manage a portfolio of High Value Enterprise Accounts
- Develop Customer First Approach in team to understand customer pain points
- Collaborate with Cross functional Teams such as Product management and Tech team to deliver standard or custom made solutions for client requirements.
- Develop in depth understanding of the Fynd Platform and solve every day queries of your team and train them to better equipped to solve client issues
- Demonstrate outstanding interpersonal and communications skills
Some specific Requirements :
- Work experience in managing Enterprise Clients
- Working in a startup or a consulting firm
- The candidate should have demonstrated ability to collaborate and build strong relationships with customers, especially at the Key decision-maker levels
- Have a firm grasp of technology and the ability to learn every detail of a product to help to troubleshoot and creatively solve problems.
- Strong project management skills with a proven ability to estimate, plan and effectively execute and control projects to deliver agreed-upon scope on time within budget
- This person needs to have a customer focused mindset, and should be able to drive a team towards efficiency and customer satisfaction.
- Experience in a SaaS firm is a plus
- Understanding of SQL and APIs is a must
- Experience: 4-8 years
