Role Responsibilities :

- Responsibility Area Key Activities Indicative Performance

- Measures

- Financial / Strategy

Sales

- Ensures achievement of sales as per AOP & monthly/quarter plans

- Closes sales bookings with customers

- Proposes schemes to reduce slow moving inventory / facilitate fast movement of inventory

- Drive new sales through loyalty/ referral/corporate sales channels

- Booking value of units sold

Operational :

1. Lead Generation & Servicing :

- New lead generation through direct channels - loyalty/ referral/ corporate sales

- Timely lead servicing of leads assigned on Salesforce

- Ensuring assigned leads are converted into customer visits at site

- No. of quality leads/ visits generated

2. Customer centricity

- Ensures team responds to customer queries sent on mail within agreed timelines

- Responds to complex / difficult customer queries that are sent on mail

- Ensures all documents related to every customer are properly maintained

- Timeliness of responding to customer's queries

- Responsibility Area Key Activities Indicative Performance Measures

Process

1. Process Adherence

- Complies with company defined guidelines and processes

- Adheres to project timelines % Process compliance

2. Process Improvement

- Identifies processes/procedures in own work area that need improvement Initiatives taken

- Recommends process improvement ideas to streamline efficiency/costs/productivity

- Undertakes process improvement activities in own work area

- Impact of process improvement ideas

People Management and Development

1. Learning and Development

- Identifies self-development needs

- Takes concrete steps to pursue self-development through training, education, projects etc.

- New skill sets acquired

3. Position Specifications (Know-How, Skills and Knowledge for this position)

Threshold Experience & Educational Qualification :

- MBA with 1 to 4 years' experience in the sales function of the real estate industry

- Functional/ Technical competencies

- Knowledge of real estate industry

- Product understanding

- Customer understanding -Ability to convince 'leads' and create 'customers/ Ability to generate leads from existing customers

- Business acumen

- Sales Promotions

- Working experience in Loyalty/Referral/Corporate sales channels in real estate